How to Set Exception and Delay Alerts from Shiphawk to Email

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Workflow Name:

Exception & Delay Alerts: Shiphawk → Email/Webhook
Purpose:

Automatically alert stakeholders for shipment delays and damages
Benefit:

Faster response to delays and damages; reduced losses
Who Uses It:

Logistics; Customer Support; IT
System Type:

ERP/Notification Integration Workflow
On-Premise Supported:

Yes
Industry:

E-commerce / Logistics
Outcome:

Real-time delay & damage notifications
Category:

Description

Problem Before:

Manual alerts caused delayed responses
Solution Overview:

Monitor Shiphawk shipment events and trigger Email/Webhook notifications
Key Features:

Event monitoring; alert triggers; validation; logs
Business Impact:

Improves operational response time and reduces impact
Productivity Gain:

Removes manual alerting
Cost Savings:

Reduces potential loss due to delays/damages
Security & Compliance:

Encrypted API calls; secure creds

Exception & Delay Alerts – Shiphawk to Email/Webhook

This workflow enables Exception & Delay Alerts by automatically notifying stakeholders of shipment delays or damages via email or webhook. It ensures timely awareness and faster response to operational issues.

Automated Shipment Alerts for Reduced Losses and Improved Response

The system monitors shipment events in Shiphawk, validates exceptions, and sends real-time alerts to relevant teams. This workflow helps logistics, customer support, and IT teams reduce delays, minimize losses, and maintain accurate tracking of shipment exceptions.

FAQ

1. What is the Exception & Delay Alerts workflow from Shiphawk to Email/Webhook?

It is an ERP/Notification integration workflow that automatically alerts stakeholders about shipment delays, damages, or exceptions via email or webhook.

2. What type of alerts are generated?

The workflow generates alerts for shipment delays, damaged goods, failed deliveries, or any exceptions identified in Shiphawk shipments.

3. How does the alerting process work?

The workflow monitors shipment status in Shiphawk, identifies exceptions or delays, and automatically sends notifications to designated recipients through email or webhook endpoints.

4. Who uses this workflow?

Logistics teams, customer support, and IT staff use this workflow to respond quickly to shipment issues and maintain operational efficiency.

5. What are the benefits of automating exception and delay alerts?

Automation ensures faster response to shipment issues, reduces potential losses, improves customer satisfaction, and minimizes manual monitoring.

6. Does this workflow support on-premise systems?

Yes, the workflow supports on-premise environments where secure integration with Shiphawk and notification systems is required.

7. What system type does this workflow belong to?

This workflow is an ERP/Notification integration designed to alert stakeholders about shipment exceptions and delays.

8. Which industries benefit from this integration?

E-commerce and logistics industries benefit from timely alerts, faster issue resolution, and improved operational efficiency.

Watch Demo

Video Title:

Collect data from any Webhook and send to any Data Targets in Real Time
Duration:

5:25

Outcome & Benefits

Time Savings:

Eliminates manual monitoring
Cost Reduction:

Reduces operational risk
Accuracy:

High via event validation
Productivity:

Faster alerting

Industry & Function

Function:

Exception & delay alerting
System Type:

ERP/Notification Integration Workflow
Industry:

E-commerce / Logistics

Functional Details

Use Case Type:

Delay & Damage Alerting
Source Object:

Shiphawk Shipment Events
Target Object:

Email/Webhook Alerts
Scheduling:

Real-time / event-based
Primary Users:

Logistics; Customer Support
KPI Improved:

Alert speed; responsiveness
AI/ML Step:

Not required
Scalability Tier:

Enterprise

Technical Details

Source Type:

Shiphawk API
Source Name:

Delay & Damage Events
API Endpoint URL:

Shiphawk Events API
HTTP Method:

GET
Auth Type:

OAuth 2.0 / API Keys
Rate Limit:

Based on Shiphawk API limits
Pagination:

Supported via API
Schema/Objects:

Shipment IDs; event type; timestamps
Transformation Ops:

Validation and mapping for alerts
Error Handling:

Retry failed calls; log API errors
Orchestration Trigger:

Event-based
Batch Size:

Single event or batch
Parallelism:

Concurrent alerting
Target Type:

Notification
Target Name:

Email / Webhook
Target Method:

SMTP / Webhook POST
Ack Handling:

Delivery success/failure logged
Throughput:

Thousands/day
Latency:

Seconds per event
Logging/Monitoring:

Event logs; error logs

Connectivity & Deployment

On-Premise Supported:

Yes
Supported Protocols:

HTTPS; REST; SMTP
Cloud Support:

Hybrid
Security & Compliance:

Encrypted API calls; secure creds

Case Study

Solution:

Automated Shiphawk → Email/Webhook Delay & Damage Alerts
Customer Name:

Shiphawk Users
Problem:

Manual alerts caused delayed responses
ROI:

Faster responses; reduced losses
Industry:

E-commerce / Logistics
Outcome:

Real-time delay & damage notifications

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