Overview
The Session Timeout and Idle Countdown Timer feature automatically ends a user session after 4 hours of inactivity.
This security mechanism helps protect account data when a system is left unattended.
The timer continuously tracks user activity and ensures that inactive sessions are closed to prevent unauthorized access.
What Is Session Timeout and Idle Timer?
Session timeout is a security function that logs users out after a defined period of inactivity.
The idle countdown timer displays the remaining active session time before automatic logout.
What Does Inactivity Mean?
Inactivity refers to the absence of user interaction with the application.
This includes no mouse movement, clicking, typing, scrolling, or navigation.
Keeping a browser tab open without interaction is not considered active usage.
Where to View Remaining Session Time
After logging in, users can view the remaining session time through a clock icon located next to the Settings (gear) icon in the top-right corner of the header.
The icon displays the remaining time in a clear format, such as 3h 45m.
The timer updates automatically every minute without requiring a page refresh.
How It Works
The idle countdown timer tracks user interaction and measures inactive time.
If no activity is detected, the countdown continues until the session expires.
- The timer starts after login
- User interactions reset the countdown
- The display updates every minute
- Automatic logout occurs after 4 hours of inactivity
Clock Icon Tooltip
When users hover over the clock icon, a tooltip appears with the following message.
Your session will end in 4hours if idle.
This tooltip provides an immediate reminder of the remaining idle time.
Can I Extend My Session?
Yes. Any interaction with the application resets the inactivity timer to 4 hours.
This includes clicking menus, typing, scrolling, or navigating between pages.
As long as the application is actively used, the session remains active.
What Happens When the Timer Reaches Zero?
If no activity is detected for 4 continuous hours, the system automatically logs the user out.
The login screen is displayed and re-authentication is required.
In most cases, unsaved work is preserved because the application saves progress automatically where possible.
Why Is There a 4-Hour Idle Limit?
The 4-hour inactivity limit is a standard enterprise security practice.
It reduces the risk of unauthorized access when devices are left unattended.
This setting balances security requirements with daily usability.
When to Use
Understanding session timeout is important when working for extended periods or stepping away from the system.
- When working in long sessions
- When leaving the system unattended
- When managing sensitive data
- When planning extended breaks
Tips to Avoid Unexpected Logouts
Users can follow these practices to reduce the risk of automatic logout.
- Interact with the application periodically when away
- Save important work regularly
- Log out manually if away for several hours
Frequently Asked Questions
What is session timeout?
Session timeout is a security feature that logs users out after 4 hours of inactivity to protect account data.
Does keeping a browser tab open prevent logout?
No. A browser tab without interaction is considered inactive and does not reset the timer.
How can I reset the idle timer?
Any interaction such as clicking, typing, scrolling, or navigating resets the timer to 4 hours.
Will I lose my work after automatic logout?
In most cases, work is saved automatically where supported, but users must log in again to continue.
Where can I see my remaining session time?
The remaining session time is displayed next to the Settings icon through a clock symbol in the top-right corner.
Notes
- The session expires after 4 hours of inactivity
- User activity resets the timer
- The countdown updates every minute
- Automatic logout improves account security
The Session Timeout and Idle Countdown Timer feature ensures secure and controlled access to the application while supporting efficient daily usage.
