Overview
The Feedback feature allows users to share suggestions, report issues, and request new features on the eZintegrations platform.
It helps improve the system by enabling direct communication between users and the support team.
All submitted feedback is reviewed and used to enhance platform functionality and user experience.
How to Send Feedback
Users can submit feedback directly from the platform using the built-in feedback option.
- Click the Settings (gear) icon in the top-right corner
- Select Feedback from the menu
- Fill in the feedback form
- Choose the feedback type (Suggestion, Bug Report, Feature Request, etc.)
- Write your message or describe the issue
- Click Submit Feedback
After submission, your feedback is sent directly to the platform team.
What Happens After You Submit
Once feedback is submitted, it is recorded and tracked for review and response.
- Feedback is linked to your account
- The support team reviews all submissions
- Responses are provided through a conversation thread
- A notification appears as a red bubble on the Settings icon when a reply is received
When to Use
The Feedback feature should be used whenever users want to share ideas, report problems, or request improvements.
- When reporting bugs or technical issues
- When suggesting new features
- When providing usability feedback
- When requesting new connectors
Frequently Asked Questions
How do I send feedback on eZintegrations?
You can send feedback by clicking the Settings icon, selecting Feedback, completing the form, and submitting it.
Is my feedback linked to my account?
Yes. All submitted feedback is linked to your account for identification and response purposes.
How will I know if someone replies to my feedback?
You will receive a notification shown as a red bubble on the Settings icon when a reply is posted.
Can I view previous feedback conversations?
Yes. You can revisit submitted feedback and view replies in a conversation-style thread.
How often can I send feedback?
You may submit feedback as often as you like without any limitations.
Notes
- All feedback is reviewed by the platform team
- Feedback helps improve system quality and usability
- Suggestions, issues, and requests are equally valued
- Users are encouraged to share feedback regularly
The Feedback feature enables continuous improvement of eZintegrations by allowing users to share their experiences and ideas directly with the platform team.
